Rhinebeck Savings Bank's Privacy Statement
Rhinebeck Savings Bank believes confidentiality of information is of the utmost importance. We know the privacy of your information is essential to meet your satisfaction with the quality of services and products you receive from our Bank. The Bank collects non-public information about you from the following paper or online sources:
- Information we receive from you on applications or other forms, such as your name, address, Social Security Number, assets, and income.
- Information about your transactions with us, such as your account balance and transaction history on accounts or loans.
- Information we receive from a consumer reporting agency, such as your credit worthiness and credit history.
We do not disclose any non-public personal information about our customers or former customers to anyone, except as required or permitted by law. However, we may disclose some of the information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements or who provide services to you on behalf of the Bank.
We restrict access to your personal and account information to those employees who need to know that information to provide products and services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your non-public information.
Website & Online Banking
We recognize and respect your need for privacy and security as you visit our site. You may visit our website to find out about products and services, marketing information, and career opportunities without providing any information about yourself. We do gather data regarding visits to our website, including domain name, pages visited, length of user session, etc., to evaluate the usefulness of our site.
Cookies
Our Online Banking Web Site uses 'cookies' for the purpose of establishing unique session identification. The Rhinebeck Savings Bank Online Banking "cookie" is a unique identifier which our web site stores on your PC for that session. When you log out of the Online Banking Site the cookie expires. These 'cookies' are not stored and therefore can not be used to track additional information about the user.
Children's Privacy
We do not knowingly solicit data from children, and we do not knowingly market to children. We recognize that protecting children's identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents.
Accuracy
We take appropriate steps to keep your account information accurate and up to date. If you ever notice that your information is not complete, accurate or current, please call us at the telephone number on your account statement to let us know. We will correct the information as quickly as possible.
Questions or Concerns
If have questions or you believe that we have not complied with our Privacy Statement, you may contact us by calling (845) 229-8800, option 3 or, (800) 772-8760 toll free out of area. You may also submit your questions or concerns through our web site by clicking on the contact us buttons. We will investigate and respond to your question or concern.
Rhinebeck Savings Bank is committed to continually providing quality products and services with a high level of integrity regarding personal privacy.
