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Q:  Are my deposit accounts FDIC insured?

A:  Yes! Each individual customer's accounts are insured by the FDIC up to $250,000 per account designation.  You may contact us or go to the FDIC web site for more information.


Q:  How do I set up Direct Deposit of my payroll check?

A:  When you opened your account you received Rhinebeck Savings routing and transit number and your account number.  If your employer participates in a direct deposit program, simply provide this information to the human resources or payroll department at your company.  Your direct deposit will usually begin within thirty days.


Q:  How do I set up Direct Deposit of my Social Security check?

A:  When you opened your account you received our routing and transit number and your account number. You may call Social Security directly at 1(800) 772-1213 with your information to set up Direct Deposit over the phone.


Q: What is the routing number for Rhinebeck Savings Bank?

A:   Our routing number is 221971015.


Q:
  Can I get information about my account by phone?

A:  Yes! Account information is available with our customer solutions center representatives during business hours at any of our offices or ask about easylink for automated account information 24-hours a day.


Q:  Is interest paid on my checking account?

A:  It depends on your checking account type. If you are interested in a checking account that pays a competative rate of interest, check out our priority relationship checking accounts.

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Q:  Can I open an account if I don't live in the United States?  What if I live in the United States but am not a citizen yet?

A:  At this time, we only accept applications from persons residing in the State of New York.  We accept several forms of valid identification for citizens and non-citizens.  If you have questions about the identification requirements for opening accounts, please contact us.  We would like to hear from you.


Q:  Can I do all of my banking with you?

A:  Yes!  We offer a full line of personal and business banking products.  Plus, thanks to the convenience of Online Banking, direct deposit and ATMs, everyday banking activities can be performed on your own time.  contact us with questions about your banking needs.


Q:  When can I check my transactions?

A:  With Online Banking, you have access to your account information 24-hours a day, 7 days a week.  easylink  also provides automated account information 24-hours a day by phone.  


Q:  How frequently is my information updated?

A:  Your account information is updated every business day with new transactions that posted to your account the previous day.


Q:  Are wire transfers possible to and from my checking account?

A:  Yes! Funds can be transferred to and from accounts by wire transfer or via ACH (Automated Clearing House) debits or credits.  contact us for details.


Q:  When do I have access to use Online Banking?

A:  With Online Banking, you have access to your account information 24-hours a day, 7 days a week. 

 

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